The Client Support Energy Specialist will provide a direct comprehensive evaluation of the estimated savings that borrowers may receive from the purchase of the solar system, responsible for the collection of documents and comparison of borrower historical usage, estimated solar generation, and future benefits of the solar system, and assisting the Financial Investigations team in determining the ideal resolution.
The Community Ambassador reports to the Senior Research Associate and will work with a team on an evaluation project specifically related to opioid overdose prevention, response, and recovery in the state of Illinois. This person is expected to have experience and/or knowledge of substance use disorder and the delivery of related services in the community.
The Advisor, Customer Resolution role is focused on the successful resolution of the customer experience. The advisor provides focused customer care as needed in uniquely challenging customer situations resolving complex issues and ultimately driving customer satisfaction and retention. The advisor supports the business by directly interacting with customers and collaborating with cross functional departments to highlight and determine the most effective way to resolve customer issues.
As a Client Experience Associate, you’ll be the dedicated, friendly point of contact for all Acquisition.com Scaling Workshop attendees and book customers. Your focus will be creating exceptional experiences, ensuring every client feels supported, valued, and excited about their journey. You’ll work closely with client success, sales, and event teams to deliver seamless support before, during, and after workshops.
The Call Center Agent will support both inbound and outbound customer communications and is responsible for delivering exceptional customer service, troubleshooting issues, and qualifying customers for sales opportunities. The position requires fluency in both Quebecois French and American English and the ability to work both onsite at the Dallas headquarters and remotely.
In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends)
The Client Services Executive (CSE) will manage existing Pharmacy Benefit Management clients, co-develop long-term account strategies, identify "up sell" and expansion opportunities, and ensure client retention while achieving corporate strategic goals and customer satisfaction. Responsibilities include delegating tasks, presenting data-driven insights, resolving escalated client issues, managing contracts, and traveling to client sites.
Under general supervision, the Customer Service Representative answers and schedules patient appointments accurately and efficiently. This role requires high-level problem-solving and analytical skills, self-direction, and the ability to multi-task in a fast-paced environment with productivity and accuracy. Responsibilities include reviewing EMRs, conducting insurance verification, handling patient calls, resolving inquiries, and performing other duties as assigned.
You will respond to all incoming customer enquiries before, during and after booking by email and telephone. Handle complaints and collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement. You are willing to work shifts, nights, and weekends.
We are seeking a professional and customer-focused Bilingual (Spanish and English) Call Center Agent to join our team to manage both inbound and outbound calls for a large telecommunications company. This role requires exceptional communication skills and the ability to provide high-quality support in both English and Spanish.